What do I do if my page is missing a donation form or content?

The Tell Your Story section on your page may be containing some web code from an external source. This code may be hidden to you as a page editor, but we can see it pasted in when we review your page in our database. This code is likely related to formatting or links that came from another website, from an application like Microsoft Word, or elsewhere.

In order to ensure the security of your donation page, it is important that no external code be added to your page.

To paste text into the Tell Your Story section while ensuring that no external code is brought with it, please follow these instructions:

 

1. In the Tell Your Story section of the page editing area, copy all of the material in that box, either by right-clicking (with a mouse) or press-and-hold (on a phone or tablet) and choose "Select All", then choose "Copy" to copy everything.

2. In a new tab or browser window, open a free tool like http://www.webtoolhub.com/tn561393-html-to-text-converter.aspx

3. Where the text converter tool instructs you to insert the text below, paste all of the material, either by right-clicking (with a mouse) or press-and-hold (on a phone or tablet) and choose "Paste".

4. Click the Convert Text button and you'll see your code-free text appear below in the Plain Text box. Copy all of the material in that box, either by right-clicking (with a mouse) or press-and-hold (on a phone or tablet) and choose "Select All", then choose "Copy" to copy everything.

5. Return to your GiveMN page editing area, delete all content in your Tell Your Story area.

6. Then paste all of the material from the plain text converter, either by right-clicking (with a mouse) or press-and-hold (on a phone or tablet) and choose "Paste".

7. Remember to click the yellow Save button at the bottom of the Manage Your Organization Page area to save your changes.

 

If you'd like to add formatting options like bold typefaces and numbered lists, you can do so using the editor tools provided in the Tell Your Story area once you've pasted in the plain version of your content. And remember to Save after your edits are complete.

If you are still having trouble, please email help@givemn.org so the GiveMN Help Team can assist you further.

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